Unlocking Effective Patient Communication through Multichannel Automation
Empowering Medical Practices with Personalized Appointment Reminders
Automate your Patient Reminders
Everyone knows that effective patient communication is vital for any successful medical practice, and that different people communicate in different ways. Which is one of the main reasons is why our platform utilizes a multichannel approach to automated appointment reminders.
Patient preference makes the difference when it comes to your communication efforts. Increase your reach with the ability to send your reminders via phone call, email or text message.
“What’s the best method?” Ask a patient once, then within eMed select the patient choice and save it. From there forward eMed will automatically default to that preselected patient choice for future reminders, so you can feel confident that your messages are being seen.
The Convenience of Real-Time Calendar Updates
Send automatic text reminders to patients and allow them to confirm or cancel their appointment using their mobile device. Appointment statuses within eMed will automatically be updated as patients confirm or cancel their appointment.
Once a patient confirms their appointment, our system updates the calendar in real-time, keeping your front office informed. The auto-confirmed appointments are color-coded for easy identification, making the process even more convenient.
Using auto-reminders ensures that your patients arrive on time for their appointments, resulting in a more efficient and effective practice.
Benefits & Features
Reduce no-shows and late cancellations by allowing patients to confirm appointments digitally on their mobile device.
By keeping patients informed and engaged with their care, providers can improve the patient experience, enhancing the patient-provider relationship.
Patients who receive timely reminders are more likely to arrive on time for their appointments, reducing the amount of time they have to wait and improving their overall satisfaction with the practice.
With real-time patient confirmation updates to the practice’s calendar, staff can easily locate patients and manage their appointments more efficiently, saving time and reducing errors.
Fewer missed appointments means less time in the waiting room, improving overall patient satisfaction.
